ÿWPCL z?Ëj´:²Ü¦¹ù*Ѧ=÷úÕ½A&’]qø$ar¢½éò­¬@燪l¿®6ÁÍNž2tQ;Ëmýz!QA¬QîóÛr•ÛìÀÙ¥ƒÌ½Š¯óåPfóœ|ºü²ð¥¾ÞÞñÏE2OSw§’éÍþ•Vàýž«5dIí_P+xþüÿ´^¬z®i”Ö']FdéÅ*Fµs{Á\qh×Âflñh¸& í©f{"Iõ«Zµ(eœI1Òžts,Úv”Dk |y Þ{áx<ˆ¯Ùoiû®Rj(Mލ³ÏŒ•ÚÕÓ‰ Œ3È0÷Vº†àæã ó1A÷i¹mŒa±Ëó'¿ã9ˬ)÷|Ê›%vsHÔ¹lNrf HüvÀSc b¶„‘¼Ç`G§¾Fø!º&¹¥™?[wfÌrÅ2èú#uÝ€O®‡ׯ¸‚H‰–Žƒ I´wгN ’¹[7DxØäü,$yV‚—OBcÔ±–¨çæúgÍûèI¾€¥TUÒ F× &¥–ÔAq‘öL†‡«Ë…GdCÑí€ÓÖ¸®4Q|¾—JÒ¾T^7ÑVݧh€Ð*ŠkE¸üô>n[T˜o1+f #!ÀUNá %/ 0(5w@]4±E À 0DÊ m B /˜HP LaserJet 5P,ð,,,,,ð0(ÖÃ9 Z ‹6Times New Roman RegularX($¡¡ ŸD [¡[¢D£U¤¥¦§D¨D eH%3|x¨ (3¯$§§Ý ƒ!ÝÝ  ÝÿU‹ÿÀÀÀ dÝ ƒ!ÝÝ  Ý›ò òÓ  ÓÑ  ÑÑ  ÑÔ€â]øãXXÔOrientation:Ð ° ÐÌLocal€PerspectivesÐ  œì ÐÔ‡„¾™„ãâ]øÔÑ8€mÌXXdðXXdð8ÑOrientation:€Local€PerspectivesÔ#†â]øã„„¾™«#Ôó óÐ ° ÐÓÓÌò òÔ‡XmÌXãâ]øÔINTRODUCTION:Ð ^ Ðó óÌThe€products€developed€under€the€Leadership€Excellence€program€for€Orientation€have€mainlyÏfocused€on€a€broad,€national€approach€to€familiarizing€the€new€employee€with€the€workings€ofÏthe€Bureau€of€Land€Management€(¢BLM£).€€The€employeeððs€supervisor€and€sponsor€have€helpedÏacquaint€the€employee€with€how€¢BLM£€operates€on€a€local€level.€€The€missing€piece€is€whatÏhappens€outside€of€the€local€office€and€not€on€the€national€level.€€This€portion€of€the€OrientationÏProgram€addresses€that€need€and€is€entitled€ñŸñð ðñŸññ¡ñòòñ¡ññ ñò òñ ñLocal€Perspectivesñ ñó óñ ññ¡ñóóñ¡ñ.ñ¢ñððÐ žî  Ðñ¢ññ£ñÐ žî  Ðñ£ñÌEach€state,€each€center,€and€each€office€within€the€Washington€Office€has€unique€orientationÏneeds€that€must€be€addressed.€€The€course€outline€that€follows€was€developed€for€offices€to€use€inÏa€variety€of€ways.€€If€you€currently€have€an€orientation€program€in€place,€you€can€review€thisÏoutline€to€determine€if€more€modules€might€be€added.€€If€you€are€beginning€to€develop€anÏorientation€program,€this€course€outline€describes€some€ideas€for€implementation.€If€your€officeÏhas€elected€not€to€implement€an€orientation€program,€review€the€course€outline€to€determine€howÏnew€employees€will€otherwise€receive€this€information.€€This€portion€of€the€Orientation€ProgramÏwas€developed€to€offer€states/centers/WO€flexibility€in€how€to€disseminate€additional€¢informa£„Ì¢tion£€employees€need€to€know.ÌÌò òPROGRAM€OVERVIEW:Ð Þ. Ðó ó€Ð Î ÐThe€purpose€of€this€training€is€to€orient€the€new€employee€to€¢BLM£€issues€on€a€local€or€statewideÏbases.€€Before€this€training€new€employees€should€have€completed€the€basic€orientation€packageÏwith€their€managers.€€This€package€includes€a€broad€overview€of€¢BLM£€history,€goals,€values,Ïprogram€areas,€€and€administrative€matters.€€The€following€training€will€give€the€employeeÏinformation€about€issues€and€concerns€at€a€local€or€state€level.€ÌÌThis€training€was€designed€to€be€delivered€at€the€state€office,€center,€€or€Washington€Office€level.€ÏIn€most€cases€only€at€these€levels€would€the€audience€be€large€enough€to€make€the€course€costÏeffective.ÌÌThe€following€outline€shows€topics€that€should€be€covered€and€learning€objectives€that€should€beÏachieved€during€the€training.€€How€these€learning€objectives€are€achieved,€the€topics€that€areÏcovered,€and€the€length€of€the€training€can€be€determined€at€the€local€level.€€Keep€in€mind€thatÏthe€National€Training€Center€(¢NTC£)€offers€a€course€for€employees€who€have€been€with€¢BLM£€3€toÏ5€years€entitled€ð ðPathways.ðð€€Some€of€the€topics€covered€in€ð ðPathwaysðð€are€¢BLM£€culture,€values,Ïdecision€making,€public€service,€and€leadership.€€To€avoid€duplicating€this€session,€please€see€toÏthe€course€description€on€the€Leadership€Excellence€¢homepage£€(¢www.ntc.ñ¤ñblm.ñ¤ñgov£/leadership/ñ¥ñÏñ¥ñleaderñ¦ñ/htmlñ¦ñ).€Ð ®+þ&( ЇOver€the€years,€many€states€have€offered€similar€orientation€packages€for€new€employees.€€As€aÏresult,€there€may€be€complete€lesson€plans€for€adaptñ§ñatñ§ñing€to€your€local€needs.€€Contact€the€programÏleader€for€Orientation€at€¢NTC£€to€determine€what€is€available,€€help€in€developing€your€programÏand€ideas€on€how€to€design€and€conduct€your€session.ÌÌAlthough€the€course€outline€below€is€based€on€the€premise€that€the€information€will€be€deliveredÏin€a€classroom,€donððt€€limit€yourself€€to€using€only€that€method€for€disseminating€the€information.€ÏOffices€with€remote€sites€or€few€new€hires,€€might€benefit€from€a€computer„based€program€forÏemployees€to€view€at€their€home€offices.€€You€might€also€consider€working€with€¢NTC£€to€developÏa€yearly€broadcast€for€your€offices.€€Be€creative€and€decide€what€is€best€for€your€audience.Ì.ò òÐ `  ÐTARGET€GROUP:ó óÐ P  ÐÌNew€employees€with€6€to€12€months€of€¢BLM£€experience€and€current€employees€who€have€notÏreceived€orientation€on€state€or€local€issues.ÌÌò òDURATION:ó óÐ ° ÐÌThree€or€4€days€based€on€the€needs€of€the€employees€and€the€local€development€of€the€course.ÌÌò òFREQUENCY:Ð pÀ Ðó óÌThe€course€should€be€offered€every€6€months€to€1€year,€depending€on€the€number€of€newÏemployees€hired€during€the€period.ÌÌò òCOURSE€OUTLINE:Ð  p ÐÌó óTopic:€HistoryÐ P ÐÌGoal:€Develop€an€understanding€of€¢BLM£ððs€rich€history€at€the€national€and€local€levels.ÌÌObjectives:€Participants€will€be€able€to:Ìà  à1.à ` àExplain€why€the€history€of€¢BLM£€is€important€to€the€work€they€perform.Ð °"  Ðà  à2.à ` àExplain€how€local€history€might€affect€their€customers€and€the€decisions€made€at€Ð  #ð! Ðà  àà ` àthe€local€level€on€land€management€issues.ÌÌSuggestions:€The€video€ð ðFractured€Patternsðð€might€be€used€to€give€the€national€historicalÏoverview.€€Local€historians,€a€speaker€from€the€External€Affairs€office,€or€an€employee€whoÏknows€local€history€might€serve€as€guest€speaker.€€The€video€could€also€be€sent€as€a€¢prework£Ïassignment€for€employees€to€completed€before€attending€the€session.€€A€ð ðJeopardyðð€or€ð ðTrivialÌÐ  0*€%( ÐPursuitðð€game€could€be€developed€for€this€segment.€€ð ðTrivial€Pursuitðð€games€€have€been€used€inÏstate€orientation€sessions€in€the€past,€or€games€can€be€purchased€ð ðoff€the€shelfðð€and€customized.ÌÌßA€) °°xdE°xAßÐ €Ð ÐÌTopic:€ValuesÌÌGoal:€To€ensure€that€the€employee€understands€the€main€values€held€by€the€¢BLM£€and€how€theyÏaffect€daily€work€assignments.ÌÌObjectives:€Participant€will€be€able€to:Ìà  à1.à ` àList€some€values€held€by€the€¢BLM£€and€describe€how€they€might€affect€€a€dailyÐ o  Ðà  àà ` àwork€assignment.Ìà  à2.à ` àDiscuss€how€¢BLM£€values€might€conflict€with€some€values€of€our€customers.Ð ÿO  Ðà  à3.à ` àDiscuss€how€personal€values€might€conflict€with€the€values€held€by€¢BLM£€andÐ ï?  Ðà  àà ` àhow€that€conflict€might€affect€the€work€performance.Ìà  à4.à0 ` àDiscuss€how€values€between€disciplines€may€conflict.ÐÏ` (#` (# ÐÌSuggestions:€A€general€presentation€of€values€should€begin€the€session.€€This€session€shouldÏinclude€what€happens€when€values€conflict€and€present€examples€of€actual€value€conflicts€inÏvarious€disciplines.€€¢BLM£€values€should€be€presented€by€a€top€management€official.€€The€speakerÏmight€also€discuss€how€¢BLM£€values€may€conflict€with€some€of€our€customers€and€how€theÏvalues€of€¢BLM£€disciplines€conflict.€€A€customer€who€has€successfully€resolved€a€value„basedÏconflict€with€¢BLM£€might€be€invited€to€speak.ÌÌßA€) °°xdE°>xAßÐ ? ÐÌTopic:€Effective€CommunicationsÌÌGoal:€Improve€communication€skills€by€developing€an€awareness€of€effective€communicationÏtechniques.ÌÌObjectives:€Participant€will€be€able€to:Ìà  à1.à ` àList€some€characteristics€of€an€effective€communicator.Ð Þ!.! Ðà  à2.à ` àGive€and€receive€effective€feedback€in€a€classroom€situation.Ð Î"" Ðà  à3.à ` àDefine€how€verbal€and€nonverbal€communication€affect€the€message€that€theÐ ¾## Ðà  àà ` àreceiver€will€hear.Ìà  àÌSuggestions:€Many€ð ðoff€€the€shelfðð€training€packages€can€be€used€for€this€module.€€¢BLM£€andÏother€government€agencies€have€internal€trainers€who€can€teach€this€module.ÌÌÌÌÌÐ .,~', ÐßA€) °°xdE°¯xAßÐ ° ÐÔ#†â]øãXXmÌp#ÔÔ‡XmÌXãâ]øÔÌTopic:€Conflict€ResolutionÌÌGoal:€Conflict€can€be€resolved€with€positive€results.ÌÌObjectives:€Participant€will€be€able€to:Ìà0  àà0` (#(#àà  à1.à ` àName€resources€within€¢BLM£€that€can€help€resolve€human€and€natural€resource€Ð_ ¯` (#` (# Ðà  àà ` àconflicts.Ìà  à2.à ` àList€reasons€conflict€can€be€a€positive€force.Ð ?   Ðà  à3.à ` àExplain€what€Alternative€Dispute€Resolution€(¢ADR£)€is€and€when€it€should€be€Ð /   Ðà  àà ` àused.ÌÌSuggestions:€Employees€can€be€invited€to€discuss€how€conflict€in€¢BLM£€has€been€resolved.€ÏSuccesses€as€well€as€failures€can€be€presented.€€Either€the€EEO€office€or€your€local€representativeÏfor€the€¢ADR£€program€should€be€able€to€provide€you€with€potential€instructors€for€this€topic.€€ÌÌßA€) °°xdþÿE°¾xAßÐ ¿ ÐÌ€Topic:€Fireside€ChatÌÌGoal:€An€informal€session€where€participants€can€interact€with€state€and€local€staff€and€managersÏand€ask€questions.ÌÌObjectives:€Participant€will€be€able€to:Ìà  à1.à ` àAsk€questions€in€a€risk„free€environment.Ð ^® Ðà  à2.à ` àMeet€a€wide€array€of€¢BLM£€employees€who€can€help€new€employees€moveà Ð àÐ Nž Ðà  àà ` àinto€the€organization.ÌÌSuggestions:€Invite€a€wide€range€of€¢BLM£€employees€and€managers€for€the€participants€to€meet.€ÏHave€a€1€hour€session€for€informal€questions€and€answers.€€This€type€of€event€might€lend€itself€toÏan€evening€session€or€a€working€lunch.ÌÌßA€) °°xdE°Ý!xAßÐ Þ!.! ÐÌTopic:€Team€BuildingÌÌGoal:€Help€the€employee€become€a€productive€team€member.ÌÌObjectives:€Participant€will€be€able€to:Ìà  à1.à ` àList€the€characteristics€of€a€successful€teamÐ 'Ý"( Ðà  à2.à ` àExplain€the€role€that€teams€play€in€the€¢BLM£€and€how€the€team€concept€might€Ð }(Í#) Ðà  àà ` àaffect€the€day„to„day€work€assignments.ÌÌÐ M+&, Ðà  à3.à ` àName€a€problem€that€might€occur€on€a€team€and€discuss€how€that€problem€couldÐ ° Ðà  àà ` àbe€resolved.Ìà  à4.à ` àList€problems€that€a€team€might€encounter€if€a€new€member€is€added€and€whatÐ à Ðà  àà ` àcould€be€done€to€resolve€the€problems.Ìà  àÌSuggestions:€¢NTC£€has€some€training€on€team€building.€€Many€offices€have€people€trained€inÏteam€building€techniques€who€could€teach€this€module.€€Other€federal€or€state€agencies€in€yourÏarea€who€use€a€team€concept€approach€could€be€contacted€for€a€list€of€instructors.ÌÌßA€) °°xdE° xAßÐ  p  ÐÌTopic:€€Organizational€StructureÌÌGoal:€To€understand€the€local€organizational€structure.ÌÌObjectives:€Participant€will€be€able€to:Ìà  à1.à ` àDescribe€the€local€organizational€structure.Ð Ï Ðà  à2.à ` àList€general€responsibilities€of€each€level€of€the€organization.Ð ¿ ÐÌSuggestions:€This€module€could€be€taught€by€a€member€of€the€state€management€team.€€AÏdiscussion€of€how€decisions€are€made€at€the€state€and€local€level€would€be€useful€as€well€as€howÏthe€organizational€structure€will€affect€their€work.ÌÌßA€) °°xdþÿE°^xAßÐ _¯ Ðñ¨ñÌñ¨ñÌTopic:€Major€Programs€OrientationÌÌGoal:€Develop€a€basic€understanding€for€other€program€areas€outside€their€own.ÌÌObjectives:€Participant€will€be€able€to:Ìà  à1.à ` àPair€program€responsibilities€with€the€correct€program.Ð ^ Ðà  à2.à ` àName€issues€that€will€cut€across€more€than€one€program€area.Ð þN Ðà  à3.à ` àList€what€should€be€done€in€the€field€when€ð ðhotðð€issues€are€discussed€by€a€Ð î >  Ðà  àà ` àcustomer.Ìà  à4.à0 ` àName€ways€to€work€together€to€achieve€¢BLM£ððs€overall€goals,€not€just€individualÐ Î"" Ðprogram€goals.Ð ` (#` (# ÐÌSuggestions:€Top€management€officials€from€each€program€area€and€field€office€should€give€aÏbrief€presentation€outlining€their€general€responsibilities€and€discuss€€ð ðhotðð€issues€that€they€areÏcurrently€addressing.€€In€addition€to€natural€resource€programs,€remember€to€includeÏEEO/Diversity,€Law€Enforcement,€Public€Affairs,€and€¢IRM£/¢ALMRS£.ÌÌÌÌÐ .,~', ÐßA€) °°xdE°¯xAßÐ ° ÐÌTopic:€Field€ExerciseÌÌGoal:€Resolve€conflict€on€land€use€issues€involving€multiple€disciplines.ÌÌObjectives:€Participant€will€be€able€to:Ìà  à1.à0 ` àList€land€use€and€political€issues.Ð_ ¯` (#` (# Ðà  à2.à0 ` àList€internal€and€external€stakeholders€involved€with€the€problem€and€the€solution.ÐO Ÿ` (#` (# Ðà  à3.à0 ` àDevelop€alternative€solutions€to€land€use€issues.Ð?  ` (#` (# Ðà  à4.à0 ` àMake€recommendations€to€management€that€consider€both€land€use€and€politicalÐ /   Ðissues.Ð ` (#` (# ÐÌSuggestions:€The€field€exercise€should€be€conducted€after€the€Conflict€Resolution€and€MajorÏPrograms€Orientation€units.€€Field€exercise€examples€can€be€obtained€from€¢NTC£.ÌÌÌßA€) °°xdE°¾xAßÐ ¿ ÐÌÌTopic:€Career€DevelopmentÌÌGoal:€The€employees€must€play€an€active€part€in€their€career€development€.ÌÌObjectives:€Participant€will€be€able€to:Ìà  à1.à ` àList€the€type€of€opportunities€that€are€available€to€employees.Ð ^® Ðà  à2.à ` àName€conditions€that€support€a€motivating€environment.Ð Nž Ðà  à3.à ` àTell€what€motivates€the€participant.Ð >Ž Ðà  à4.à ` àDevelop€an€individual€development€plan€based€on€what€has€been€learned€in€the€Ð .~ Ðà  àà ` àclass€and€what€motivates€the€employee.ÌÌSuggestions:€Involve€your€Employee€Development€Specialist€or€Personnel€Officer€in€developingÏand€presenting€this€session.€€A€contractor€might€provide€a€lesson€on€motivation.ÌÌÌÌÔ#†â]øãXXmÌ #Ô